Membership Help

Hello!
When I try to access the timebanking marketplace, I get the message "Access Denied". How can we fix that?
Thank you!
-Bene

First, a thanks for working this out Jon.
I would say that a bit more explicit instruction might be needed, so folks don’t miss the fact that they HAVE to use the one-time-only link in the 1st email they get from the system, and until they do, when they try to login they will continue getting the messages “1 ERROR HAS BEEN FOUND: LOG IN” and below their username field they will see “The username x has not been activated or blocked”. So, the 1st email now reads:
“Tim Test4,

I would like to update my currently listed email (rcoloni@sbcglobal.net) to my new email (rcoloni60@gmail.com). Please advise me on how to complete this update. Thanks.